A prenatal test result comes with questions. What does this mean for this pregnancy? How much certainty does it provide? What remains unknown? What options does the patient have, and what matters most to them as they consider those options?

These are questions genetic counselors work through every day. They are also questions we need to keep asking as we develop testing, explain the evidence behind it and support the people who use it.

This is why genetic counselors play such an important role at BillionToOne today: they work within all parts of our organization because we’ve experienced the valuable input they provide not just in supporting patients before and after testing, discussing scientific and clinical questions with providers, and contributing to educational materials, but in shaping how we move prenatal care forward with our products, our approach to reaching more patients responsibly and the best way to collect the clinical evidence we need to ensure our providers can feel confident in our tests.

We also know that we need to hear from more GCs outside of our own team. This means making space for detailed conversations about study design, the populations represented in our research, test limitations and the questions we’re still working to answer.

A place to find support and stay connected

We created this Genetic Counselor Resource Hub to make it easier to connect with our team and find information relevant to your work.

We’re bringing together clinical evidence, educational programming and counseling resources, all in one place. As the hub grows, we will add tools for patient conversations and variant curation, more opportunities to discuss the science with our team and educational opportunities to receive CEU credit.

Some of these efforts are already underway, including a new genetic counselor focused newsletter, our recent Unity Confirm webinar for genetic counselors which dives deep into the technology and potential patient use cases, and newly launched GC-focused office hours every Monday afternoon. We want to make it easier to speak directly with our GCs and Medical Affairs team when you have a question or a perspective to share.

Our existing patient resources include information about prenatal screening, access to genetic counseling, and guides to insurance and billing. These are also part of supporting informed decisions: patients need to understand the testing process and know where to turn when questions come up.

As we develop additional resources, we want GCs to help us understand what is missing, what could be clearer and what would make a tool more useful. We want that feedback to have a place in how we develop our products, reports and educational materials—and to show you how it informs our work.

Help shape what comes next

If there is a counseling tool you wish you had, a question about our evidence you would like to discuss, or something about working with us that could be easier, we invite you to tell us.

Your feedback should have a place in how we develop our products, reports and resources. As we create new materials and opportunities to connect, we want to share what we’re hearing and how it is informing our work.

We’ve spent years investing in the science behind our testing. We want to bring that same care and intention to our relationships with the genetic counseling community, through continual engagement and follow-through.

We hope this hub becomes a place you return to when you have a question, need a resource or want to share your perspective. We’re eager to hear what would help you most.